Shipping Policy

At Melanin Hemp Goddess, we strive to process and ship your orders as quickly as possible.

• Processing Time: Orders are processed within 72 hours of payment confirmation (excluding weekends and holidays).

• Shipping Options: Standard shipping is available and calculated at checkout.

• Tracking Information: Once your order ships, you will receive a confirmation email with tracking details to monitor your delivery.

Please ensure your shipping address is accurate to avoid delays. We are not responsible for lost or delayed packages due to incorrect shipping information.

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Return Policy

Your satisfaction is important to us! If you are not completely satisfied with your purchase, please review our return guidelines:

• Eligible Returns: Most items can be returned within 14 days of delivery, provided they are unused, in their original packaging, and in resalable condition.

• Final Sale Items: All pipes and cones are final sale and cannot be returned or exchanged.

• Return Process: To initiate a return, contact us at [Insert Contact Email] with your order number and reason for the return. Once approved, you will receive return instructions.

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Refunds

Once we receive and inspect your returned item, a refund will be issued to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.

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Exchanges

At this time, we do not offer direct exchanges. If you need a replacement, please initiate a return and place a new order.

For any questions or concerns regarding your order, feel free to contact us at [Insert Contact Information]. Thank you for shopping with Melanin Hemp Goddess!

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