We at Melanin Hemp Goddess strongly believe in our products and want you to be fully satisfied with your purchase. However, due to the nature of our products we CANNOT accept returns or exchanges. You have 24 hours after you placed an order to make a change or cancel. After 24 hours, your order will begin processing and you can NO longer change/cancel your order. The health and wellness of our beautiful customers is our top priority. Since some of our products require some form of mouth connection, we cannot resale anything that has been shipped.
Orders are processed Mon-Fri from 9am-3pm excluding holidays. Any orders placed after 3 pm will not be processed until the next business day. Any order made on Saturday or Sunday will not be processed until Monday morning. Please allow 2-3 business days for your orders to be processed. All orders will come with a tracking number that will be sent separately via email. We ship our products through USPS in the USA ONLY. WE DO NOT SHIP INTERNATIONAL. Shipping is a flat rate of $12 and can take up to 7 BUSINESS DAYS. If you have any questions, comments or concerns please email us at [email protected]. Thank you for your understanding! * Melanin Hemp Goddess LLC is not responsible for lost or stolen items*